Housing Outreach Worker | ID: 112 APPLY NOW

London, ON
Full-Time Permanent

Atlohsa Family Healing Services is seeking a motivated and dynamic individual to fill the role of Housing Outreach Worker. The main priority of the Housing Outreach Worker is to provide Housing-focused case management supports to Indigenous community members who are unsheltered. Working closely with community members in outdoor locations, the Housing Outreach Worker provides compassionate and non-judgmental support and works from the basis of Indigenous harm reduction to support cultural and community reconnection. 

Role and Responsibility

Using a wholistic Indigenous-led approach to principles of Harm Reduction and Housing First, the Housing Outreach Worker will offer compassionate and assertive care and support to community members who may be experiencing homelessness, social stigma, unbalanced mental wellness, trauma and substance use. The Housing Outreach Worker builds relationships with community members who are unsheltered and who may be reluctant to access traditional support services. The Housing Outreach Worker provides support and advocacy to reduce the harmful effects of sleeping in public spaces/unsheltered while engaging community support towards creating a pathway to long-term housing. The Housing Outreach Worker proactively intervenes when crisis or conflict arises, which may include aggressive or disruptive behavior due to substance use, mental health challenges, or trauma. The Housing Outreach Worker will work to ensure that Atlohsa Family Healing Services is a safe space for all community members accessing services and programming.


  • Demonstrated knowledge and understanding of the languages, traditional ways, history and cultures of the Indigenous population in the London region 
  • Strong analysis of colonialism and the ways in which historical and ongoing colonization impacts Indigenous peoples intergenerationally 
  • Understanding of Indigenous homelessness and Indigenous harm reduction 
  • Strong understanding of the needs of unsheltered people and knowledge on how to support a diverse community 
  • Experience with providing support and resources to the 2SLGBTQ community 
  • Willingness to work in outdoor locations in various weather and terrain settings 
  • Engage in regular case reviews, team and program meetings 
  • Demonstrated ability to receive training support, supervision and direction  
  • Demonstrated strengths in interpersonal relations, problem-solving, crisis intervention, group dynamics, community development and other innovative approaches  
  • Skills in conflict resolution, mediation, and negotiation (to build trust and resolve disagreements)  
  • Effective communication (both written and verbal) and interpersonal skills with the ability to interact with others in a respectful manner as defined in the Atlohsa Code of Conduct 
  • Current Vulnerable Sector check and valid G Driver’s License 

EMPLOYMENT TERM: Full-Time permanent  

CLOSING DATE: Open until filled 

REMUNERATION: Competitive compensation and benefits package based on qualifications 

Individuals who self-identify as First Nations, Metis or Inuit are strongly encouraged to apply. It is beneficial to state in your cover letter if you are Indigenous or have lived expertise relevant to the position. Atlohsa values diversity in our workforce and encourages all qualified candidates to apply, however preferences will be given to qualified, Indigenous applicants.

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